Privacy Policy

Privacy Policy

Effective Date: September 2023

1. Introduction

Thank you for visiting HelloNed.com ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA).

2. Information We Collect

2.1. Personal Information: We may collect the following personal information from you when you visit our website or make a purchase:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment information (credit card details, billing address)
  • Order history
  • Communication preferences

2.2. Automated Data: We may also collect non-personal data such as:

  • IP address
  • Browser type
  • Device information
  • Cookies and similar tracking technologies (please refer to our Cookie Policy for more details)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders
  • To communicate with you regarding your orders and inquiries
  • To provide customer support
  • To personalize your shopping experience
  • To send you marketing and promotional materials (with your consent)
  • To improve our website and services
  • To comply with legal obligations

4. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • With service providers who assist us in carrying out our business operations (e.g., payment processors, shipping companies).
  • With legal authorities or as required by law.
  • With third parties when you have provided your consent.
  • In the event of a business transfer or sale of our company.

5. Your Rights

Under GDPR, CCPA, and CPRA, you have the following rights regarding your personal information:

  • The right to access your personal data.
  • The right to rectify inaccuracies in your personal data.
  • The right to erasure of your personal data.
  • The right to restrict processing of your personal data.
  • The right to data portability.
  • The right to object to the processing of your personal data.
  • The right to opt-out of the sale of your personal information (for California residents).

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Security

We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

contact@helloned.com